Noordhoff Uitgevers
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Archipelago Correspondence – Third Edition 2013
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Goodwill letters
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Bad news letters
Cancellation of an appointment
Cancellation of an order
Response to a complaint
Rejecting a request
Information about a negative development
Good news letters
Placing an order
Responding to a complaint
Positive reply to a request
Goodwill letters
Expressing thanks
Expressing appreciation
Expressing goodwill
Congratulations
Condolences
Informative letters
Supplying requested information
Confirming an appointment
Confirming an order
Information about changes
Invitation to a meeting
Covering letter
Requests
Request for information
Request for a quotation
Request for comments
Request for action
Request for postponement of payment
Setting an account
Repeated request for payment
Dunning letters
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