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Case 2.1 Job cutting (in 2009)/Mergers and Acquisition (updated)
Case 2.2 Citigroup to set up 'ethics hotline' for anonymous staff feedback on bosses (updated)
Case 2.3 Product recalls reach record high in Europe
Case 2.4 Airline Industry
Case 2.5 Failure to look ahead increases risk to business
Case 2.6 Knowledge that gets to the business core