In spite of our efforts to send off your order prior to last Monday, there has been a slight delay in despatching the goods, for which I must apologise.
We regret to inform you that problems with the moulds have caused a delay in the casting of your bronze statues.
This will result in a delay of ten days, for which we apologise sincerely.
It is with embarrassment that I inform you that we seem to have made a mistake in respect of …
We have apparently failed to settle our account, for which I do apologise.
Apparently your invoice has been mislaid. I apologise for any inconvenience this may have caused, and ask you for your patience as we sort out the matter.
We feel that it is not entirely up to us to suggest a way out of this.
As can be seen in clause 5 sub d, the conditions of contract do not hold in case of force majeure.
No proviso was made for circumstances such as these.
We would like to offer you some financial compensation for the inconvenience you have suffered.
We will do our utmost to prevent similar problems in the future.
We would invite you to suggest a way of solving the problem that is mutually acceptable.
We greatly deplore the delay and shall endeavour to restrict it to a minimum.